*,:after,:before{box-sizing:border-box;margin:0;padding:0}:root{--color-primary:#1a56db;--color-primary-hover:#1340a8;--color-danger:#c81e1e;--color-danger-hover:#9b1c1c;--color-success:#057a55;--color-warning:#c27803;--color-bg:#f9fafb;--color-surface:#ffffff;--color-border:#e5e7eb;--color-text:#111827;--color-text-muted:#6b7280;--color-text-subtle:#9ca3af;--estado-nuevo:#6366f1;--estado-precalificacion:#8b5cf6;--estado-viabilidad:#10b981;--estado-documentos:#f59e0b;--estado-completo:#3b82f6;--estado-radicado:#06b6d4;--estado-analisis:#f97316;--estado-aprobado:#22c55e;--estado-negado:#ef4444;--estado-condicionado:#eab308;--estado-escrituracion:#14b8a6;--estado-desembolso:#84cc16;--estado-cerrado:#6b7280;--radius:6px;--shadow-sm:0 1px 3px rgba(0,0,0,0.1);--shadow-md:0 4px 12px rgba(0,0,0,0.1)}body{font-family:system-ui,-apple-system,BlinkMacSystemFont,Segoe 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var(--color-border)}.wapp-badge-sm{font-size:9px;padding:1px 5px}.wapp-badge-ia{background:#ede9fe;color:#6d28d9;border-color:#c4b5fd}.wapp-badge-humano{background:#fef9c3;color:#854d0e;border-color:#fde047}.wapp-badge-ventana{background:#dcfce7;color:#166534;border-color:#86efac}.wapp-badge-ventana-off{background:#fef2f2;color:var(--color-danger);border-color:#fca5a5}.wapp-badge-exp{background:#e0f2fe;color:#0369a1;border-color:#7dd3fc}.wapp-detalle{display:flex;flex-direction:column;overflow:hidden;min-height:0}.wapp-detalle--vacio{align-items:center;justify-content:center}.wapp-detalle-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:12px 16px;border-bottom:1px solid 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#c4b5fd;margin-bottom:2px}.wapp-burbuja-tipo{font-size:11px;color:var(--color-text-muted);font-style:italic}.wapp-burbuja-contenido{font-size:13px;color:var(--color-text);white-space:pre-wrap;word-break:break-word;margin:0}.wapp-burbuja-contenido[data-protected=true]{color:var(--color-text-subtle);font-style:italic}.wapp-burbuja-meta{display:flex;align-items:center;gap:6px;justify-content:flex-end}.wapp-msg-ts{font-size:10px;color:var(--color-text-subtle)}.wapp-msg-sistema{text-align:center;display:flex;flex-direction:column;align-items:center;gap:2px;padding:4px 8px;font-size:11px;color:var(--color-text-muted);font-style:italic}.wapp-composer{padding:10px 12px}.wapp-composer-libre,.wapp-composer-plantilla{display:flex;flex-direction:column;gap:8px}.wapp-composer-row{display:flex;gap:8px;align-items:flex-end}.wapp-composer-textarea{flex:1 1;resize:none;font-size:13px}.wapp-composer-lectura{padding:10px 14px;background:var(--color-bg);border-top:1px solid var(--color-border);font-size:12px;color:var(--color-text-muted);font-style:italic;text-align:center}.wapp-ventana-badge{font-size:11px;font-weight:600;padding:3px 10px;border-radius:99px}.wapp-ventana-badge--abierta{background:#dcfce7;color:#166534}.wapp-ventana-badge--cerrada{background:#fef2f2;color:var(--color-danger)}.wapp-plantilla-vars{padding:8px;background:var(--color-bg);border:1px solid var(--color-border);border-radius:var(--radius)}.wapp-control-bloque,.wapp-plantilla-vars{display:flex;flex-direction:column;gap:6px}.wapp-control-estado{display:flex;flex-wrap:wrap;gap:4px}.wapp-control-acciones{display:flex;flex-wrap:wrap;gap:6px}.wapp-accion-bloque{display:flex;flex-direction:column;gap:8px;padding:10px;background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius)}.wapp-accion-titulo{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--color-text-muted);margin-bottom:2px}.wapp-asignar-form{display:flex;flex-direction:column;gap:8px;padding:10px;background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius)}.pk-login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:#111827}.pk-login-card{width:100%;max-width:380px;background:var(--color-surface);border-radius:10px;padding:36px 32px;box-shadow:0 20px 60px rgba(0,0,0,.35)}.pk-login-logo{font-size:22px;font-weight:800;color:var(--color-primary);margin-bottom:6px}.pk-login-subtitle{font-size:13px;color:var(--color-text-muted);margin-bottom:28px}.pk-login-form{display:flex;flex-direction:column;gap:16px}